Can't login to the folder section

Collapse
X
Collapse
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't login to the folder section

    Im having an issue logging into the folder section. Im logged in to the hive, but when i try to login to the folder section it says my password and user name doesn't match. So then i go to password reset but then it tells me my email is invalid. I know the username and email are right and im pretty sure tge password is too. I dont know what to do. Any suggestions please?! And thank you😁

    #2
    I can't help you with the email. What I do know is that you can't log into the folders with your hive-login. You need to create a special folders-ID. I just chose the same username and password as for the hive-login. That's easy to remember.

    Comment


      #3
      Thank you!!! It worked I didn't realize I had to hit create id to do a separate one. That's probably why the e-mail wasn't valid. Duh moment on my part!

      Comment


        #4
        You're welcome, stuff like that happens to the best of us

        Comment

        Working...
        X